Returns & Exchanges
At BOY London, we want you to be completely satisfied with your purchase. If you are not happy with your order, items can be returned within 30 days of receipt provided they are in their original, unworn condition with all tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging, ensuring all BOY London swing tags and labels remain intact.
Attach the Label
Print your prepaid shipping label from the portal and affix it to the outside of your package, covering any previous delivery markings.
Ship and Track
Drop your parcel at the nearest authorized collection point and keep your proof of postage until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing