Frequently Asked Questions
Everything you need to know about your BOY London order.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery's progress.
What is your return policy?
We offer a 14-day return policy for all items in their original, unworn condition with tags attached. Please note that certain limited-edition releases may have specific return restrictions.
Do you ship internationally?
Yes, BOY London ships worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
How do I know which size to choose?
Each product page features a detailed size guide. Our collections often feature an oversized, streetwear fit; if you prefer a more tailored look, we recommend sizing down.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Klarna and Clearpay in supported regions.
Are your products authentic?
Yes, by shopping on our official website, you are guaranteed to receive 100% authentic BOY London apparel and accessories.